Your Stay, Simplified

Everything you need to know to plan your stay, embrace the bush and enjoy every moment with ease and confidence.

NATUMOI FAQs

Guide to Your
Natumoi Experience

Planning a stay at Natumoi is about balancing curiosity, adventure and comfort. We understand that families may have questions about the house, the bush environment, or the experiences on offer. This section provides practical information and guidance to help you feel confident and prepared, so you can focus on exploring, connecting and creating unforgettable memories in the heart of the Mara.

Important Notes:

While every effort is made to provide an immersive and seamless experience, guests should remember that Natumoi is situated in a remote bush environment.

Wildlife is present throughout the conservancy and may be encountered during walks, drives or even from the house itself. Children should always be supervised outside, and the team will provide guidance to ensure safety. Seasonal weather can influence activities, so flexibility is encouraged. Our goal is to balance adventure with comfort, allowing families to explore, connect and create meaningful memories while remaining safe and supported at all times.

Booking & Stay

What is the minimum stay at Natumoi?

Stays are typically 3–5 nights, allowing families to fully immerse themselves in the experiences and surroundings.

How do I make a BOOKING?

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Are there any restrictions on the number of guests?

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Can we customise our stay with specific experiences?

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Arrival & Transport

How do we reach Natumoi from Nairobi or the Mara Triangle?

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Is there parking available?

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Can we arrange air transfers directly to the property?

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The House & Facilities

Are meals included?

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Is there internet and mobile connectivity?

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Can we hire private staff for our stay?

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Experiences & Activities

Are children welcome?

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Do activities require prior experience?

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Are game drives private?

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Health & Safety

Is Natumoi safe for children and elderly guests?

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Are there medical facilities nearby?

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Are there measures in place for wildlife encounters near the house?

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